Welcome to the Furry Feeds FAQ section! Here you’ll find answers to our most commonly asked questions. If you don’t see the answer to your question, feel free to contact us.

1. What is Furry Feeds?

Furry Feeds is your go-to store for all pet feeding needs, offering a wide variety of pet feeding water cups, feeders, and other essential pet products.

2. What types of pet products do you sell?

We specialize in pet feeding water cups, automatic and manual feeders, pet accessories, and other essential products to make feeding your pet easy and efficient.

3. Do you offer international shipping?

Yes, we ship to various international destinations. Shipping rates and delivery times may vary depending on your location.

4. How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number on our courier's website to monitor your order’s progress.

5. How do I contact customer support?

You can reach our customer support team by emailing us at info@furryf.com or by calling us at +1 8386776184.

6. What is your return policy?

We offer a 30-day return policy on unused products in original packaging. Please visit our Return & Refund page for more details.

7. How can I change or cancel my order?

If you need to change or cancel your order, please contact us immediately after placing your order. We aim to process orders quickly, so changes may not always be possible after the order is processed.

8. How do I know if an item is in stock?

All items listed on our website are available for purchase unless noted as out of stock. If an item is unavailable, we will notify you of expected restocks or offer alternatives.

9. Can I modify my shipping address after placing an order?

We process orders quickly to ensure fast delivery, so please double-check your address before placing an order. If you notice an error, contact us as soon as possible, and we’ll do our best to assist.

10. Are the products safe for my pet?

All our products are carefully sourced and tested to meet safety standards. We ensure that they are safe for pets when used as intended.

11. Do you offer gift cards?

Yes, we offer gift cards for use on our website. You can purchase them directly from our site.

12. How do I use a discount code?

During checkout, enter the discount code in the provided field to apply your discount. Make sure the code is valid and entered correctly.

13. Can I change my order after it has been shipped?

Once an order has shipped, we are unable to make changes. Please contact us immediately if you wish to modify an order before it ships.

14. Can I buy products in bulk?

Yes, we offer bulk purchasing for some products. Please contact us directly for more information and pricing.

15. What payment methods do you accept?

We accept credit and debit cards, PayPal, and other secure payment methods available at checkout.

16. Do you offer any warranties on your products?

While we do not offer warranties, we do have a return policy if the product is defective or damaged upon arrival. Please contact us if you have concerns about your purchase.

17. How do I clean the pet water cups and feeders?

For the best care, clean all pet feeding equipment regularly with warm, soapy water. Avoid using harsh chemicals that could harm your pet.

18. How can I be notified when an item is back in stock?

You can sign up for restock notifications on the product page, and we will notify you when the item becomes available again.

19. Can I exchange an item?

Exchanges are possible for items that are unused and in original packaging. Please contact us to process an exchange request.

20. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States.

If you still have any questions or need further assistance, feel free to contact us at info@furryf.com. We're here to help!